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Location
Other Dar es Salaam District Dar Es Salaam
Description
Job Purpose
To manage and sustain a portfolio of large corporate customers and building long-term relationships in order to maximize risk-adjusted portfolio contribution and to conduct business development both with new customers and with existing customers.
To manage and sustain a portfolio of large corporate customers and building long-term relationships in order to maximize risk-adjusted portfolio contribution and to conduct business development both with new customers and with existing customers.
Main Responsibilities
• Maintain relationship plans for all customers in the Chinese portfolio to prioritize sales opportunities on lending, liquidities, transactional and treasury solutions.
• Conduct annual, and if appropriate interim reviews of customers’ borrowing facilities and with non-borrowing customers.
• Monitor and ensure high quality and consistent service delivery to customers and timely response to their banking needs in line with set quality standards.
• Determine the products that are most effective in meeting customers’ needs and be able to sell these at short notice both reactively and proactively.
• Explore business opportunities, research, create and follow up target list of potential new business to grow portfolio.
• Identify priority customers using the Customer Relationship Planning templates to assess their present and potential contribution.
• Gather all the required information that is needed to prepare and assess credit applications, inputting certain key information such as judgmental information.
• Control quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.
• Provide leadership in delivering the most effective market oriented solutions within the corporate relationship management (CRM) framework to ensure quality customer contacts for both new and existing customers.
• Ensure participation in all Chinese related events to actively sell and conduct presentation of bank’s products
• Maintain relationship plans for all customers in the Chinese portfolio to prioritize sales opportunities on lending, liquidities, transactional and treasury solutions.
• Conduct annual, and if appropriate interim reviews of customers’ borrowing facilities and with non-borrowing customers.
• Monitor and ensure high quality and consistent service delivery to customers and timely response to their banking needs in line with set quality standards.
• Determine the products that are most effective in meeting customers’ needs and be able to sell these at short notice both reactively and proactively.
• Explore business opportunities, research, create and follow up target list of potential new business to grow portfolio.
• Identify priority customers using the Customer Relationship Planning templates to assess their present and potential contribution.
• Gather all the required information that is needed to prepare and assess credit applications, inputting certain key information such as judgmental information.
• Control quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.
• Provide leadership in delivering the most effective market oriented solutions within the corporate relationship management (CRM) framework to ensure quality customer contacts for both new and existing customers.
• Ensure participation in all Chinese related events to actively sell and conduct presentation of bank’s products
Attributes
• Business understanding of policies and strategies within the country as they relate to the demands of the customer base
• Corporate product knowledge
• Knowledge in credit risk
• Excellent Interpersonal skills
• Good in presentation and negotiation skills
• Business understanding of policies and strategies within the country as they relate to the demands of the customer base
• Corporate product knowledge
• Knowledge in credit risk
• Excellent Interpersonal skills
• Good in presentation and negotiation skills
Qualifications and Experience
• Bachelor’s Degree or Advanced Diploma in Banking or equivalent
• Master’s degree will be and added advantage
• At least three years’ experience in a corporate relationship management role, preferably handling Chinese clients
• Must be conversant with Chinese language (Speaking and writing)
• Bachelor’s Degree or Advanced Diploma in Banking or equivalent
• Master’s degree will be and added advantage
• At least three years’ experience in a corporate relationship management role, preferably handling Chinese clients
• Must be conversant with Chinese language (Speaking and writing)
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