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Air Tanzania Company Limited (ATCL) is in the process of revamping its operations and has introduced new equipment to its fleet as part of implementation of its five years Corporate Strategic Plan (2017/2018-2020-2021). In line with this expansion, the Company is also making some reforms in its structure, internal operations and staffing to accommodate the needs of its rapid expansion. Therefore, applications are invited from qualified Tanzanians to fill the following positions in its Commercial and Business Development Department.
1.0 POSITION: FLIGHT ANALYST/CONTROLLER (2 POSTS)
1.1 MINIMUM ENTRY QUALIFICATIONS AND WORKING EXPERIENCE
The candidate must possess a Bachelor Degree in Statistics/Economics or equivalent qualifications with at least five (5) years of relevant working experience in airline, sales and/or working in marketing in a challenging business environment.
1.2 DUTIES AND RESPONSIBILITIES
Generally the duties shall be to provide Flight Analysis Services to the Company and specifically performing the following responsibilities:-
Analyzing, developing and implementing Inventory control strategies and Pricing levers within assigned routes to deliver Revenue, RASK, Yield and Passenger targets.
Implement yearly Revenue Optimization strategy for assigned routes taking into account seasonal fluctuations.
Monitor passenger booking pattern over the booking cycle of the flight and manage over-booking to maximize revenue.
Responsible for reviewing and approving proper optimization parameters which provides the means to ensure leg optimization reflects market needs and business policies and decisions.
Analyze and forecast segment / class demand and modify as required.
Provide route reports to the sales team, gather market intelligence / calendar of events so as to exploit opportunities and minimize threats from competitor activity.
Closely work with Network Planning and Pricing teams in identifying strong and weak flights and provide proactive measures to maximize revenue.
Request for upgrades, downgrades, cancellations as appropriate and coordinate with other teams for smooth disruption
Introduction of tactical fares to fit demand levels and seasonality
Handle adhoc Group pricing and optimal group acceptance Ensure that fares are visible for all assigned routes
1.3 KEY PERFORMANCE INDICATORS
Attainment of Route performance targets against set objectives for RASK, Cabin Factors, Yield and Passenger numbers
Accuracy of demand forecast vs actual uplifts
Minimum denied boarding, no -show reports
Maximize overbooking profile to generate revenue
Route performance reports – flights operated at Break-even Cabin Factor
Group requests finalized and actualized on assigned routes.
1.4 KEY ATTRIBUTES
Team player
High integrity
Customer focused and good PR
Decisive and confident
Result oriented
Ability to communicate effectively (written & verbal) at all levels.
Excellent interpersonal skills
Ability to work under pressure and meet tight deadlines
2.0 POSITION:IN-CHARGE DAR ES SALAAM SALES (1 POST)
2.1 MINIMUM ENTRY QUALIFICATIONS AND WORKING EXPERIENCE:
The candidate must possess the Bachelor Degree in Business Administration of equivalent qualification, good knowledge of local travel markets and at least five (5) years of relevant working experience in airline, sales and marketing.
2.2 DUTIES AND RESPONSIBILITIES:
Generally the duties shall be to provide In-Charge Sales Services to the Company and specifically performing the following responsibilities:-
Develop, execute and drive the Passenger Sales plan guaranteeing exposure of Air Tanzania’s product facilitating delivery of the company’s Sales targets and business objectives in the assigned territory.
Analysis of business environment to facilitate timely response to developing market trends to maximise on opportunities that arise and minimise adverse impact on company sales.
Monitor competitor activities, evaluate recommend competitive strategy and pricing levels to deliver expected yield, margin and revenue targets
Ensure that all travel agents and corporate are prioritised, regularly visited and professionally handled by the sales team to increase revenue and gain market share.
Provide input and participate in the identification and progress of new business opportunities for revenue growth (through Agents Incentives/ Corporate agreements /partnerships/ Major Events & Conference Organisers etc).
Resolve operational and reservations issues from travel agents related product or disruptions or customer complaints
Participate in Air Tanzania’s passenger revenue budget process for the assigned territory.
Assess and propose appropriate incentive schemes to Travel Agents, Tour Operators, Corporate travel, and Government Institutions so as to enhance productivity, efficiency and maximisation of revenue.
To prepare weekly, monthly and annual sales reports and constant monitoring of market trends
Develop and monitor expenditure budget/actual and control costs.
Develop customer profile database and records
2.3 PERFORMANCE INDICATORS:
Sell Air Tanzania products and network to achieve the set sales objectives and targets within the assigned territory.
Achieve and exceed agreed market share, passenger and revenue targets.
Visible revenue/ passenger number growth
Incentive schemes for Travel Agent, Govt. and Corporate travel.
Effective control of expenditure budget.
High efficiency standards through quality of customer relationship
Motivated, knowledgeable and “switched” on professional Sales Team
Timely appraisals
Well-kept and Managed Customer profile records understood by all team members
Visibility and good impression of the company’s brand
2.4 KEY ATTRIBUTES:
High level of integrity, Customer focused and good PR
Decisive and confident and result oriented
Good negotiator, presenter and articulate communicator
Revenue and cost conscious
Must be well groomed and highly sociable
Excellent computer and presentation skills.
Strong analytical, visionary Planning and organizational skills.
Knowledge of airline business processes is an added advantage.
3.0 POSITION: IN-CHARGE REVENUE MANAGEMENT(1 POST)
3.1 MINIMUM ENTRY QUALIFICATIONS AND WORKING EXPERIENCE
The candidate must possess a Bachelor Degree in any discipline with at least five(5) years of relevant working experience in airline. Must havebusiness experience with a knowledge of quantitative methods and economics.
3.2 DUTIES AND RESPONSIBILITIES:
Generally the duties shall be to provide In-Charge Revenue Management Services to the Company and specifically performing the following responsibilities:-
Lead the revenue teams in formulating, implementing and controlling – Pricing, Inventory and Support strategies in order to deliver Company Revenue, RASK, Yield and Passenger targets.
Directs the development and implementation of Revenue management strategies to deliver the Company’s business plan.
Monitor and control all pricing and inventory management strategies to deliver expected yield, revenue, passenger targets while remaining competitive.
Lead, motivate and guide the Revenue Management teams to enhance productivity and efficiency.
Provide input and participate in the identification and development of new business opportunities for Revenue growth (SPA’s, Code shares, Commercial Agreements/Partnerships).
Participate in Air Tanzania’s revenue budget process to ensure Revenue Management strategies are in line with company business plan.
Review functionality of the existing Revenue Management systems from time to time in order to initiate a process through which more enhanced functions / systems are acquired in keeping with the best industry practice.
Evaluate and recommend appropriate Revenue Management systems to enhance productivity, efficiency and maximization of revenue.
Develop and monitor expenditure budget/actual and control costs.
Manage Reservation activities related to Revenue Management and other. 1. Reservation Systems (both ARS and GDS
3.3 KEY PERFORMANCE INDICATORS
Attain set targets in terms of Revenue/RASK, yield and passenger numbers
Motivated, productive and proactive staff
Incremental growth in ATCL’s network and market share.
Relevant and accurate input into the identification and negotiation process with new partners.
Accuracy of Overall demand forecast and Route performance
Maintain costs for section within approved expenditure budget
Resolution of issues and optimal support to customers internally and externally
Manage CRS/GDS costs
Successful delivery and Management of Reservation projects
Maintain an up-to-date calendar of activities locally, regionally and internationally in liaison with relevant departments
3.4 KEY ATTRIBUTES:
Team player
High integrity
Customer focused and good PR
Decisive and confident
Revenue and cost conscious
Strong analytical and visionary skills.
Planning and organizational skills.
4.0 REMUNERATION:
All above positions carries an attractive remuneration package and other benefits as per ATCL Incentive Scheme.
5.0 TERMS OF EMPLOYMENT
Three (3) years contract (renewable) upon successful performance.
6.0 MODE OF APPLICATION FOR ALL APPLICANTS:
Interested applicants must submit a dully signed letter for consideration of the applications attached with the following:
i. A curriculum vitae (CV);
ii. Certified copies of all certificates (including Secondary School), other relevant certificates. (Applicants who have studied outside Tanzania should have their certificates approved by relevant authorities Tanzania Commission for Universities (TCU) or National Examination Council- NECTA))
iii. Two recent passport size photographs;
iv. Names and addresses of at least two reputable referees;
v. Applicant’s reliable contact address, email address and telephone numbers. Note: Misrepresentation of qualifications or any other information on application shall warrant legal consequences
7.0 CLOSING DATES:
Application letters should reach the undersigned within 7 days from the first date of this announcement:-
MANAGING DIRECTOR & CHIEF EXECUTIVE OFFICER
AIR TANZANIA COMPANY LIMITED,
P.O. BOX 543,
DAR ES SALAAM.
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