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Location
Kinondoni, Mikocheni Dar Es Salaam
Description
Key Responsibilities:
- Providing help and advice to customers using The Compnay’s products or services
- Achieving sales targets on monthly basis,Monthly targets will be specified by management from time to time.
- Communicating courteously with customers by telephone, email, letter and face to face
- Investigating and solving customers' problems, which may be complex or long- standing problems that have been passed on by others
- Keeping accurate records of discussions or correspondence with customers
- Analysing statistics or other data to determine the level of customer service The Company is providing
- Producing written information for customers, often involving use of computer packages/software
- Learning about The company’s products or services and keeping up to date with changes
- Keeping ahead of developments in customer service by reading company updates and release notes
- Calling on business sources and clients
- Building relationships with business sources and clients
- Following up on new and existing client to ensure that they are still happy with our product and service
- Resolving problems and queries of clients and business sources
- Generate new business by: Cold calling / follow-up of leads / referrals from business sources and clients
- Do presentations to business sources and clients to explain Retriever units.
- Achieve set monthly sales targets
- Marketing and promotion (increase brand awareness).
- Attending to quality of leads / SLA and applications
- Reporting in respect of daily activities to Manager / Supervisor
- Product training to business sources and clients
- Follow up on new and pending business
- Management of commission payable to sources
- Ensuring all the safety and environmental requirements are adhered to
- Any other business that will be provided to you by your immediate supervisor
Minimum Qualification:
- Bachelor Degree in Business Administration
- 3-4 Years sound experience on Sales
- Good Communication skills
- Sound Analytics knowledge,able to Interpret data
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