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Bank, Dar es Salaam, Tanzania
JOB DESCRIPTION
Achieve profitability targets through revenue maximisation and prudent cost management
Grow and monitor branch's liability and asset portifolio to achieve business targets.
Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling
Overall management of the branch through efficient utilization of resources.
Delivery of excellent customer service through maintenance of high service standards
Ensure compliance to Enterprise Wide Risk Management Framework
Drive the day's business through facilitation of staff briefs (morning briefs, SSP, Branch meeting)
Review reports and resolve customer complaints
CANDIDATE SPECIFICATION
Experience10 years
Education LevelDegree
QualificationsCPA, ACCA
SoftwareMs office application
EquipmentIndustry related
Knowledge Ofoverall management
Skills Tocommunication skills, leadership skills, organizing skills, analytic skills
Ability ToTeam work, work under pressure
PersonalityHard working, creativity
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